Shipping & Returns

Orders, Payment & Shipping

Returns & Exchanges

What’s your return policy?

As all of our pieces are made to order, they are final sale and are not eligible for return or exchange once the order has been placed.

I bought a Romii piece & it doesnt fit, can I return or exchange it?

All pieces are made to order and are final sale. Once your order has been placed, items cannot be returned, exchanged, or refunded. To help ensure the best fit, please refer to the sizing guide available on each product page before placing your order.

Get in touch

Need to book a repair or a resizing?

Or just have a question we didn’t answer above? 

Please email us at hello@romiijewelry.com and we’ll be happy to help.