For orders outside the UAE, local import duties, taxes or customs fees may be applied by the destination country upon arrival. These charges are determined by local authorities and are the responsibility of the recipient. As customs policies vary by country, we are unable to estimate or control these fees and recommend contacting your courier or local customs office for further information prior to placing your order.
If a delivery is refused due to customs or duties charges, or if an incorrect or incomplete address results in the order being returned to us, the original outbound shipping charges will not be refunded, and a new shipping fee will apply to resend the order to you.
